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Press Releases of Tuesday, 14 November 2023

Source: Somotex Ghana Ltd

A Black Friday and a Christmas at Electromart

A Black Friday and a Christmas at Electromart A Black Friday and a Christmas at Electromart

Black Friday and Christmas are just around the corner. I bet you are aware of this!

So if you are, let me ask you a question:

Where are you planning to do your shopping for consumer electronics and home appliances this year? Do you have a particular retailer you are planning to spend your money with?

If you have not decided yet, let me help you.

Let me give you just a few good reasons why visiting the nearest Electromart outlet might turn out to be the best decision you would make this year.

#1: A Collection of World-Class Brands Under One Roof

Variety, we are told, is the spice of life. But at Electromart, this is more than just a popular saying. It is a fact. In fact, it is a way of life. Variety is the Electromart way. Appreciating the need for customers to have variety in the choices of electronic brands, the company retails only the highest quality world-class brands such as LG, Samsung, Sony, Philips, Bruhm, Orient, Kaiser, Midea, Panasonic, TCL, Tecno, Vivo, Nasco, among others. Electromart is very intentional about ensuring that the customer is always spoilt for choice at its outlets.

From gas cookers, freezers, refrigerators, air conditioners, audio systems, mobile phones and accessories, through to televisions, washing machines, and to microwave ovens, etc., Electromart has the best on the market. Each outlet also has some of the best in the small appliance range such as electric kettles, pressing irons, ceiling fans, deep fryers, blenders, toasters, etc.

#2: Great Customer Service, Excellent Customer Experience

Shopping at Electromart is much more. It is a total experience. Staffed with professionals who are approachable, friendly and most helpful, Electromart promises its customers a most enjoyable experience. Customers would encounter staff who are truly excited to meet them. Customers would come across staff who are genuinely enthusiastic about their products as they are about customers.
Electromart showroom staff are not just sales professionals. They are more like consultants in consumer electronics and home appliances. Just tell them what you want and they would recommend the right brand, right product and right price. They would do that all day, with a smile on the face. Why? Because that is what they love to do.

#3: After Sales Service like None Other

At Electromart, there is an understanding that the relationship with customers is for life. A transaction is just the start of a life-long relationship. Unlike elsewhere, where the relationship ends once the customer walks out of the showroom, for Electromart, that is when the relationship starts. There is always a well-trained team of experts at hand to help with installation and regular servicing.

Electromart also boasts of being among just a handful of retail outlets in Ghana that have world-class service centres. The company has invested heavily into providing its customers with a facility that would take back products and see to it that the products are working in no time. Unlike other outlets where you are stuck with a faulty product, Electromart makes sure that, in the rare case where there is a problem with your item, you always have a place to take the product to for fast and efficient service.

#4: Value for money

In the times we find ourselves in, it makes sense to be pesewa-wise—and Electromart offers consumers just that. Affordability and world-class do not normally appear in the same sentence but at Electromart these two go side by side. Being truly Ghanaian and appreciating the current economic challenges of the general public, Electromart ensures that its prices are truly within the range of every single customer that walks into its outlets before, during and even after this festive season.

At Electromart, they understand that every single appliance that is sold must be well worth the money spent on it. This is why they ensure that only the best products makes it into their stock. Electromart customers are lifelong customers who keep coming back because they know that it every item that leaves the outlet would perform as expected.

#5: A Heritage of Excellence

Then there is the pedigree. You want to shop with a brand that has been doing this for decades. You want a brand that has been there and done that—a brand that has rich history and a richer heritage. Birthed from a pacesetting icon of the past, Electromart has pedigree that customers can truly trust. Electromart is home to some of the best experts in the consumer electronic and home appliance retail market in this country, individuals who have been doing this for years.

Electromart also houses the very best products because it has a brand name to protect. Every single item bought from any Electromart outlet carries a brand promise and so to passionately guard its brand name, the company ensures that only the best leaves its outlets. The brand, due to its longevity on the electronics retail market, will not allow its hard-won reputation to be tarnished by a single appliance.

#6: Just around the corner

The reasons stated above are enough to get you to consider an Electromart encounter this festive period. However, let me add one more reason. Electromart has one of the widest network of outlets in the electronic products and appliances space in this country. With 28 branches, and counting, spread across the length and breadth of the nation, there is an Electromart outlet just a few minutes away from your current location. The company is truly committed to bringing its quality electronic products and electrical appliances right to the doorsteps of Ghanaians.

#7: Guaranteed Warranties

Those behind the Electromart brand, with their decades of experience in the industry, are aware that one of the biggest worries customers have when purchasing electronic products and appliances is what happens when things do not go as expected. Customers are genuinely concerned about what to do when their products do not perform as anticipated. In view of these concerns, Electromart ensures that selected items are backed with the right warranties. The objective is for every single customer to walk out of an Electromart in the right state of mind, knowing that the company stands firmly behind every item it puts out there. That is the Electromart promise.

#8: An Online Presence

Electromart understands that for many good reasons not everyone would be able to physically walk into an outlet. To ensure that these customers do not get left out, the electronics retails giant has a strong online presence, where customers can shop from the comfort of their homes, offices and anywhere possible.

Electromart has strong digital presence with an eCommerce / online shop with url address www.electromart.com.gh.

Electromart is also on social media with the following handles:

• Facebook is @ElectromartGhana
• Instagram is @Electromartgh
• Twitter is @Electromartgh

To curb online fraud and to ensure that customer transactions are safe, there is a 24-HR Experience Centre and a Toll Free number 0800 100 247, that customers can contact.

I know I said I was going to give a few reasons why you should buy from an Electromart outlet this festive period. I have ended up with eight. That is actually the thing about walking into an Electromart shop. You start with one thing in mind—you plan to buy just one item—and before you know it, the quality and affordability makes you add additional items. That is what awaits you. That is the magic of the Electromart Experience!

So now you know.

If you have a bit of time, right after reading this piece, I advise you get ready to pay the nearest Electromart a visit right away.