Head of training at the National Identification Authority has conceded that the organization failed Ghanaians following their inability to distribute the National Identification card on Monday.

Nonetheless, Abudu Abdul, says the authority is not overwhelmed with the job.

Officials of the Jubilee House and other key institutions including Parliament who had gathered at selected centres to get their National ID Card also known as Ghana Card were left stranded and disappointed after officers of the NIA failed to turn up for the registration exercise.

The exercise was scheduled to kick off at 7:00 am but never happened.

The NIA has apologized for the fiasco amidst calls for its leadership to be held responsible for embarrassing the government.

Speaking to Francis Abban on the Morning Starr Tuesday, Mr. Abdul said the authority is confident of surmounting all their problems and will achieve their objectives.

“The team at the NIA is not overwhelmed at all. We have not been able to live according to our operational plan and that has affected us in a way. I want to assure listeners and all Ghanaians that we will solve the problem. I will say we failed in starting yesterday. As we speak, registration of our officers has started. We have admitted that there is a problem. This problem is one we will deal with,” he said.

He also dismissed suggestions that the authority is rushing with its execution and distribution of the cards.

“As we speak, there are no matters of data connectivity. There are other minor challenges and we are working hard to make things happen. I don’t think the NIA is rushing with the process at all. If we were rushing, we would have just gone to the field to issue the cards despite the challenges”.