About one hundred staff members of St. Andrew Catholic Hospital at Kordiabe in the Shai-Osudoku district of the Greater Accra Region have benefited from a two-day training workshop.
The event was organized by the hospital's management and LifeNet International, a non-governmental organization that works with faith-based health facilities in Ghana and across Africa.
The workshop aimed to equip participants with the requisite skills for the provision of quality healthcare services to achieve desirable outcomes.
Topics treated at the workshop included professional ethics, effective communication skills at the workplace, improved listening skills, understanding compassion for patients, and communication with empathy.
Speaking at the workshop, the country director for LifeNet International, Idris Buabeng, said LifeNet believed that healthcare workers should be provided with technical capacity-building and management capacity-building training, along with tailored on-site mentoring and coaching.
According to him, if healthcare facilities have supportive access to essential equipment, pharmaceuticals, and 24/7 digital learning resources, then healthcare providers in sub-Saharan Africa will deliver higher-quality healthcare and manage facility finances and human resources more effectively.
He urged the participants to continue to show love and compassion in the discharge of their duties.
Some participants expressed their appreciation to the facilitators of the workshop and assured that they would put the lessons learned into practice.