Kenya’s transport minister and airports authority have come under fire online following complaints of leaking roofs at the terminals of the main airport, Jomo Kenyatta International Airport.

“One of our team members experienced these unusual conditions at JKIA. Perhaps the management at Kenya Airports Authority views this as normal and acceptable,” said the financial research firm Mwango Capital in a video showing rain seeping through the roof above a check-in area and running through the terminal.

“We thought it best to bring it to the public’s attention for action,” the company added, in a post that was shared on the social media platform X (formerly Twitter) on Monday.

The post prompted more complaints about the airport’s poor state, which has been worsened by ongoing heavy rains.

The airport also faced criticism last weekend after its management announced that it took 20 minutes to restore power there, following a nationwide blackout that hit Kenya for a few hours on Saturday night.

Neither the airports authority nor the transport minister have commented on the complaints.

Last week, Transport Minister Kipchumba Murkomen promised to improve services at the airport, after separate complaints of passenger harassment by tax officers.