Human Resource and business consulting experts, Acreaty Ghana, today launched their maiden human resource survey for the banking sector in a bid to fully understand the competitiveness of these banks based on employee satisfaction.

The survey is intended to also help banks assess themselves on how their treatment to employees affects their productivity and how best they could learn from competitors in improving employee satisfaction.

Speaking at the launch, Regional Managing Partner, Acreaty Ghana, Elsie Appau explained that the idea for the survey was birthed, after her outfit noticed the increasing rate at which employees in the banking sector, especially in West Africa, moved from one institution to the other in search of a more ‘employee friendly’ environment.

“We manage and operate one of the biggest job portals for the West Africa region and most often we see how people cross carpets from one bank to the other and also from one institution to the other. When you ask questions on why these sudden and rapid movements, people tell you sometimes it is not just about the pay but also how we are treated and how our banks or institution view our importance to their development", she said.

She added then that, “We said okay, Ghana at the moment has about 35 banks and counting and we seem to be one of the very first people to come up with the idea of conducting specific sector Human Resource survey to understand currently the competition within the banks as to how remuneration and rewards are well packaged and given to employees. We all know how important human beings are to the development of our various companies.”

President of the Institute of Human Resource Management Practitioners (IHRMP), Dr. Edward Kwapong mentioned the need for banks to cooperate with Acreaty Ghana to provide accurate information in order to gain ‘realistic and helpful’ data.

Dr. Kwapong who doubles as CEO of Fair Wages and Salaries Commission said, “Banks see themselves as competitors and making information available to each other through such a survey will be hindered by the need for confidentiality required by your various management. This culture should not hinder the very good intentions if this bold initiative.”

During a brief presentation on how the contents of the survey would look like, Head of Business and IT Consulting, Acreaty Ghana, Kwabena Adjekum noted that, “We all know that the ability of our individual banks to do what we want to do to be the topmost banks really depends on our ability to attract the best, retain them and also motivate them to give off their best. That is what we hoping to give out of this survey.”

The Human Resources persons representing various banks who were present during the launch appreciated the idea of the survey indicating how helpful the results would be to their management adding that not only will it inform them of how to treat their employees going forward, but would also give them a fair idea of how their competitors are related with their workers.