An Assistant Commissioner of Customs in charge of the Accra Sector Command and Chairman of the Implementation Team of the Integrated Customs Management System (ICUMS) Emmanuel Ohene, has revealed that the initial challenges during the rollout of the Integrated Customs Management System (ICUMS) has been reduced by about 70%, eight months since the introduction of the system.

Mr. Ohene said the initial delay that users of the system faced when processing bill of entries, for example, is a thing of the past.

He said once an importer through his or her agent submits documents in ICUMS that are not subject to any queries, it does not take up to two hours to process a pre-manifest declaration.

“One of the very attractive modules which is being used by about 70% of the freight forwarders is the premanifest declaration; it is one of the pillars of trade facilitation agreement from the World Trade Organization. It allows you to process paperwork and make payment before the arrival of the vessel,” he explained.

The Assistant Commissioner of Customs, in charge of the Accra Collection also attributed the success of ICUMS to the decentralization of clearance processes from the Customs Technical Services Bureau.

He said now, outstations across the various frontiers of the country can manage some of the various customs regimes including import, export, re-export, transit, etc
“In a place like Elubo, where we had a lot of complaints, the decentralization has taken place. Same as Aflao,” he cited.

Emmanuel Ohene also indicated that the initial problem of manifest matching that bedevilled the system is currently non-existent.

He said ICUMS broke down the previous Pre Arrival Assessment Reporting System (PAARS) and ensured that classification and valuation were done through the ICUMS with a Customs supervisor who quickly verifies documents and generates a tax bill.

This, according to him has “eliminated the multiple routes one had to go through before the payment of duties” which is a hallmark of the ICUMS system.

The Chairman of the ICUMS Implementation team, also disclosed that since the advent of ICUMS, 141 customs offices across the country that hitherto were operating manually have been brought on-board the ICUMS automated systems and by end of the first quarter of 2021 all customs offices would be on-boarded.

While admitting to some genuine complaints of the trading public regarding the new system, the Assistant Commissioner of Customs insisted that ICUMS has been significantly progressive with regards to trade facilitation in Ghana.

He encouraged users of the system to be optimistically patient as the ICUMS team plans to soon introduce the second phase of the system which would see the few challenges fixed as well as many added innovations.