Izwe Savings and Loans PLC successfully transitioned from the ISO27001:2013 standard to the updated ISO27001:2022 standard, demonstrating its unwavering commitment to quality and inspiring progress. The International Standards Organization awarded Izwe the ISO27001:2013 certificate in October 2023, and in 2024, Izwe received the renowned ISO27001:2022 accreditation after undergoing a thorough transition procedure to meet the new standard. This prestigious step strengthens its mission to offer reliable financial solutions to a diverse customer base.

The upgrade in the ISO certification reaffirms Izwe's dedication to maintaining the highest standards of quality, security, and customer satisfaction. As a pioneer in the savings and loans sector, Izwe has shown notable growth over the past decade, consistently advancing financial inclusion across sectors. Izwe's financial products, including payroll and SME loan provision, savings, investment, and insurance products, have made a significant impact on the lives of entrepreneurs, MSMEs (Micro, Small and Medium-Sized Enterprises), government workers, and the unbanked population in Ghana, making financial inclusion a reality rather than simply an aspiration.

The ISO27001:2022 accreditation also aims to reduce security risks, reinforcing the protection of Izwe's sensitive data and information assets. By updating its accreditation, Izwe showcases a proactive approach to data protection, highlighting the company's commitment to confidentiality, integrity, and accessibility under the highest operational standards. As Izwe grows its customer base, these high standards form a strong foundation to continually improve operational performance and customer impact.

The Principal Auditor at CertiTrust, an international certification authority that audits enterprises and products on a wide range of digital standards, presented the 2022 ISO certification to Izwe Savings and Loans on October 23, 2024. This achievement places Izwe as one of the first among the savings and loans institutions in Ghana to hold this advanced certification. CertiTrust praised Izwe's resilience and dedication throughout the certification journey, expressing pride in being a part of this accomplishment. Izwe hopes this achievement inspires other financial and non-financial institutions to adopt similar standards, raising the quality of services in Ghana's financial sector.

Over the years, Izwe has made a significant impact in the financial sector of Ghana, especially after the brand refresh to include more customer segments. This ISO certification serves as a foundation for future growth, ensuring Izwe can continue providing secure, efficient, and high-quality services to an ever-growing customer base.

Honourable Mentions

Izwe Savings and Loans acknowledges the invaluable role of Innovare Limited, a trusted partner that has supported Izwe throughout the ISO implementation. Additionally, Izwe extends its gratitude to CertiTrust for its ongoing efforts in the audit process. This collaborative effort reflects Izwe's commitment to sustained growth and progress, setting a benchmark in operational efficiency and quality in the financial services industry.