Business News of Monday, 11 January 2010

Source: GNA

Vodafone improves broadband tariffs

Accra, Jan. 11, GNA - Vodafone has announced that it has substantial= ly improved its new consumer broadband

tariffs saying the service now offers double the current usage allowance for most tariffs. A statement issued in Accra on Monday said the new usage allowance fo= r the basic tariff was now 10GB per

month compared to the previous allowance of 5GB. Vodafone broadband customers had been demanding an increase to limits=

and on the overall quality of service

offered. "Some of our valued customers have in recent times suffered outages i= n service. Vodafone regrets any reduction

in service whether caused as a result of the large scale technology upgra= de programme underway or caused by

circumstances beyond our control such as the break in the SAT 3 submarine=

cable between Cote d'Ivoire and

Portugal," the statement said. It pledged that the company would constantly improve quality and service "and by this significant improvement in

our broadband service we are improving the terms of the offer to our loya= l customers. Our aim is to provide high

speed internet access to all of our customers." The statement said Vodafone had also introduced new highly competitiv= e packages for its commercial

broadband consumers. It said the commercial internet access offer was aimed at providing good capacity for internet caf=E9 operators

wishing to provide their own consumer service, adding that a dedicated te= am had been set up in Vodafone to serve

these customers.