Mercy360 Blog of Tuesday, 29 October 2024
Source: Mercy Mensah
The Electricity Company of Ghana (ECG) is upgrading its Clou prepayment meter system from October 25 to November 24, 2024. If you're a customer in areas like Afienya, Nungua, Tema North, or Tema South, this affects you. Here's what you need to know:
- *Upgrade Process*: You'll need to input a 40-digit token to reset and upgrade your meter ¹.
- *Potential Issues*: You might experience problems with the ECG Power App during this time.
- *Assistance*: Visit your nearest ECG prepayment vendor or district office for help. You can also call the ECG contact centre at 0302-611611.
Other areas affected include Ablekuma, Bortianor, Korle-Bu, Nsawam, Ashiaman, Amasaman, Kaneshie, and Dansoman. Don't hesitate to reach out if you have any questions or concerns!