Nana Appiah Mensah (NAM1), the Chief Executive Officer of Menzgold Ghana Limited, has appealed to the customers of the firm who have their investments locked up with the company for over a year, to be a bit more patient, as the management works to deal with the challenges.

NAM1 said at a press conference in Accra on Monday, 19 August 2019 that he understands the anxiety and frustrations the customers have had to endure since the troubles of the company started last year, but assured them that all the problems will be solved for their deposits to be paid.

“To the staff body of all our companies, I couldn't have been more proud of you for standing resolute in the face of adversity. I encourage you to continue to stand strong as we navigate the path of soon meeting up to the demands of our cherished customers.

“To our Menzgold customers, we note that you have experienced an increased level of anxiety and concern, but have been extremely understanding and patient with us through these trying times. We continue to recognise and respect your sacrifice; please remember that your patience and support for us is not an entitlement, but something we earned by the way we worked with you diligently over the past years. I can assure you that it would pay off favourably, soon.

“Together, we are very conscious of our responsibilities toward you our cherished esteemed customers and we will do everything we can to individually and collectively meet your expectations,” he said.

He further stated that the customers of Menzgold Ghana Limited are not greedy people.

“I do not subscribe to the assertion that Menzgold customers were greedy”, Nana Appiah Mensah told journalists on Monday, 19 August 2019 at a press conference.

He also denied claims that he was operating a Ponzi scheme.

“Menzgold is not a Ponzi Scheme”, he asserted, adding: "It is just an innovative drive, our creation".

According to him, "People will contest what they do not know".